Clean Home. Clear Mind.
Terms & Conditions
Terms & Conditions / Legal Disclaimer
Welcome to CleanNest DFW (“we,” “us,” “our”). By accessing our website or booking our services, you agree to the following Terms & Conditions. Please read them carefully. If you do not agree, please discontinue use of our website and services.
1. Services Provided
CleanNest DFW offers residential and commercial cleaning services. Service descriptions, pricing, and availability may change at any time without notice. We reserve the right to decline service for any reason, including unsafe working conditions or inaccurate information provided by the customer.
2. Booking & Payment
To schedule a service, customers must provide accurate contact information, service address, access instructions, and any special conditions. Payment is required at the time of booking unless otherwise agreed. Failure to provide accurate details may result in delays, additional fees, or cancellation.
3. Customer Responsibilities
Customers are responsible for:
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Providing safe and unobstructed access to the property
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Securing valuables and fragile items
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Notifying us of pets, alarm systems, or special instructions
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Informing us of any hazardous areas or materials
We are not responsible for damage resulting from unstable items, faulty fixtures, or pre-existing conditions.
4. Cancellations & Rescheduling
Cancellations or rescheduling must be made in accordance with our stated policy (as listed on the website or booking confirmation). Late cancellations may be subject to a fee.
5. Satisfaction Guarantee
If you are not satisfied with the cleaning service, you must notify us within 24 hours. We will return to correct the issue at no additional cost. Refunds are evaluated on a case-by-case basis and are not guaranteed.
6. Liability Limitations
CleanNest DFW is insured and takes reasonable measures to protect your property. However, we are not responsible for:
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Normal wear and tear
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Damage due to unstable, improperly mounted, or delicate items
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Loss or damage to unsecured valuables
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Allergic reactions to cleaning products unless disclosed beforehand
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Events outside our control (power outages, weather, emergencies)
Our liability is limited to the cost of the service provided.
7. Website Use & Content
All content on this website—including text, images, branding, graphics, and pricing—is the property of CleanNest DFW and may not be copied, reproduced, or distributed without permission.
We make no guarantee that the site will be free of errors, interruptions, or outdated information.
8. Privacy Policy
Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
9. Changes to These Terms
We may update these Terms & Conditions at any time. Updates take effect once posted on this page. Continued use of our website or services signifies your acceptance of the revised terms.