1. Information We Collect

A. Personal Information

We may collect personal details that you voluntarily provide, including:

• Name

• Email address

• Phone number

• Service address

• Billing information

• Access information (e.g., gate codes, lockbox codes)

• Notes or instructions related to services

B. Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address

• Browser type

• Device information

• Pages viewed

• Click behavior

• Referring URLs

C. Cookies & Tracking Technology

We use cookies and similar tracking tools to improve your website experience, analyze site performance, and support marketing activities.

2. How We Use Your Information

We may use collected information to:

• Provide and manage cleaning services

• Process bookings and payments

• Communicate regarding appointments, updates, or customer support

• Improve our website and services

• Personalize user experience

• Send promotional or informational emails (you may opt out anytime)

• Maintain safety and security

3. How We Share Your Information

We do not sell your personal information.
We may share information only in the following cases:

• Service Providers: Trusted third parties (e.g., payment processors, scheduling platforms, marketing tools) who assist us in operating our business.

• Cleaning Professionals: Only the information necessary to complete your cleaning service (e.g., address, notes, access info).

• Legal Requirements: If required to comply with law, court orders, or to protect our legal rights.

4. Data Security

We implement industry-standard security measures to protect your personal information. However, no data transmission over the internet can be guaranteed 100% secure. You use our website and services at your own risk.

5. Your Privacy Rights

Depending on your state or country, you may have rights such as:

• Requesting access to your personal data

• Updating or correcting your information

• Requesting deletion of your data

• Opting out of marketing communications

To exercise these rights, contact us at:

6. Data Retention

We retain your personal data only as long as necessary to:

• Provide services

• Comply with legal obligations

• Resolve disputes

• Maintain business records

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

8. Children’s Privacy

We do not knowingly collect personal information from children under 13. If we learn that information has been collected without parental consent, we will remove it promptly.

9. Updates to This Policy

We may update this Privacy Policy at any time. Changes take effect once posted on our website. We encourage you to review it periodically.